Confidence, Visual Testing and Crowd Testing in a COVID World — feat. Mike Lyles (Marketing services company)
MIKE LYLES — Mike Lyles — Marketing services company
An author and QA leader argues metrics should tell a story and testing is about confidence.
Show notes
An author and QA leader argues metrics should tell a story and testing is about confidence. Mike Lyles, author of 'The Drive-Thru Is Not Always Faster', explains why metrics should tell a story about confidence and product quality rather than pass/fail percentages, using a low-tech dashboard that reports testers' confidence. Prompted by COVID's rush to digital channels, he covers performance, security, and data-privacy (CCPA) readiness, plus service virtualization and contract testing to enable end-to-end testing early. He dives into visual testing and how the brain fills gaps, accessibility as 'the next data thing', cross-browser coverage, chaos/resilience testing (including reverse-breaking on too-fast responses), and the rise of crowd testing. Throughout he champions exploratory testing, asking 'why', and knowing your product and market. **In this episode:** - Performance Testing - Ac