Scaling Quality Engineering for a Global Bank — feat. Milan Kuveljic (N26)

Show notes

N26's head of quality engineering on leadership and building a region-agnostic global banking platform. Milan Kuveljic recounts a twelve-year journey from selling test automation to banks, through a Berlin gaming startup, to leading quality engineering at digital bank N26 across 500 engineers and 40+ teams. He describes lead-by-example leadership shaped by mentors and Jerry Weinberg's systems thinking, and admitting mistakes to build trust. Much of the conversation covers the complexity of a region-agnostic global platform where the same service deploys to different regions with different currencies, data and regulations, demanding rethought test suites, pipelines and test data. He explains N26's shift from quality assurance to quality engineering, distributing testing responsibility across cross-functional roles and moving effort into planning, which shortened release cadence and increa